Service Insights: Introduction

Introduction to Service Insights on MealConnect! Complete this course to get access to the training site and familiarize yourself with the SIMC site before your agency goes live.

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Course curriculum

1. Introduction to SIMC
2. SIMC Training Process Overview
3. We're here to help!
4. Quiz: Introduction
5. Agency Concerns
6. Demo of Neighbor Intake
7. Quiz: Neighbor Intake
8. Data Privacy
9. Data Privacy Scenarios
10. Privacy Breach
11. Quiz: Neighbor Privacy
12. Uncomfortable Questions
13. Why do we ask?
14. Quiz: Questions
15. Trauma and Food Insecurity
16. Review: Service Insights
17. Download All Stage 1 Slides as PDF
1. Stage 2
2. Offline Mode
3. Demo: Offline Mode
4. Quiz: Offline Mode
5. Add a Reservation
6. Reservation Demo
7. Quick Start Guide
8. Survey
9. Go Live!
1. Stage 3
2. Create an Event
3. Demo: Create an Event
4. Manage Users
5. Add New User
6. Demo: Add New User
7. Quiz: Add New User
8. Manage Duplicates
9. Demo: Manage Duplicates
10. Manage Reservations
11. Demo: Manage Reservations
1. Stage 4
2. Offline Mode
3. Create a Plan
4. Demo: Create an Offline Plan
5. Reconcile Data
6. Demo: Reconcile Data from Offline Mode
1. Stage 5
2. Reports
3. What can these reports do for me?
4. Government Programs - TEFAP
5. TEFAP Instructions
1. SIMC Agency User Manual