Service Insights: Introduction

Introduction to Service Insights on MealConnect! Complete this course to get access to the training site and familiarize yourself with the SIMC site before your agency goes live.

Enroll for free

Course curriculum

1. Introduction to SIMC
2. SIMC Training Process Overview
3. We're here to help!
4. Quiz: Introduction
5. Demo of Neighbor Intake
6. Quiz: Neighbor Intake
7. Why do we ask?
8. Reports
9. Quiz: Questions
10. Data Privacy
11. Data Privacy Agreement
12. Data Privacy Scenarios
13. Privacy Breach
14. Quiz: Neighbor Privacy
15. Trauma and Food Insecurity
16. Review: Service Insights
17. Download All User Training Slides as PDF
1. Offline Mode
2. Demo: Offline Mode
3. Quiz: Offline Mode
4. Add a Reservation
5. Reservation Demo
6. Survey
7. Go Live!
1. TEFAP Instructions
2. TEFAP Neighbor Intake Demo
3. TEFAP: 2024 Electronic Database Data Collection Memo
4. TEFAP Neighbor Rights Poster
5. TEFAP Neighbor Rights Poster - Spanish
6. TEFAP Paper Intake Form
7. TEFAP Reports for MEs
1. Agency Administrator Intro
2. Manage Users
3. Add New User
4. Demo: Add New User
5. Quiz: Add New User
6. Manage Reservations
7. Demo: Manage Reservations
8. Create a Plan
9. Demo: Create an Offline Plan
10. Reconcile Data
11. Demo: Reconcile Data from Offline Mode
12. Offline Mode
1. Stage 5
2. Reports
3. What can these reports do for me?
1. SIMC Agency User Manual